Privacy Policy

1. Introduction

Logly ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our logging platform.

2. Information We Collect

We may collect the following types of information:

• Account Information: Email address, name, and authentication credentials when you create an account.
• Log Data: Application logs and metadata you send through our SDK or API, which may include timestamps, log levels, messages, and custom metadata.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and session duration.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Waitlist Data: Email address when you join our waitlist.

3. How We Use Your Information

• To provide, operate, and maintain our platform
• To process and store your application logs
• To provide AI-powered insights and analysis on your log data
• To send you updates, notifications, and marketing communications (with your consent)
• To improve and personalize your experience
• To detect, prevent, and address technical issues or security threats
• To comply with legal obligations

4. Data Storage & Security

Your log data is encrypted at rest and in transit. We use industry-standard security measures to protect your information. Log data is stored in secure cloud infrastructure and is accessible only to you through your authenticated account.

5. Data Retention

We retain your log data according to your plan's retention policy. You can delete your logs at any time through the dashboard. Account data is retained for as long as your account is active. Upon account deletion, all associated data will be permanently removed within 30 days.

6. Third-Party Services

We may use third-party services for analytics, email delivery (Resend), payment processing, and cloud infrastructure. These services have their own privacy policies and may collect information as described in their respective policies.

7. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Rectify or update inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time where processing is based on consent

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies. You can control cookie settings through your browser preferences.

9. Children's Privacy

Logly is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at santy@logly.dev.